Contact Us
Got a question about a review, spotted something that needs updating, or just want to flag your own experience with an online casino? This page tells you how to reach the team behind Irish Online Casinos and what to expect once you do.
How to reach us
The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can — which casino or page you're referring to, and what prompted you to write in — and we'll come back to you as soon as we're able. We read every message personally; there's no automated queue standing between you and a reply.
What we can help with
- Questions about how a casino on our list is rated or ranked
- Corrections if you believe something on the site is out of date — bonus terms, payment options, or licensing details change often
- Feedback on your own experience signing up, depositing or withdrawing at a casino we cover
- General queries about how our comparisons work
- Suggestions for casinos or topics you'd like to see covered
What we can't do
We're an independent review and comparison site, not a casino operator. That means a few things are outside what we're able to sort out directly:
- We can't process deposits, withdrawals or account verification — that's between you and the casino in question
- We can't resolve account disputes or complaints on a casino's behalf, though we're happy to point you towards the operator's own support channels if you're stuck
- We don't offer financial, legal or gambling addiction counselling — for support around problem gambling, see our Responsible Gambling page for organisations that can help
If your query relates to how a specific offer works, our reviews carry the material terms — deposit minimums, wagering requirements and expiry dates — alongside each headline offer, so it's worth checking the relevant casino page first in case the answer is already there.
Why get in touch matters to how we work
Online casino terms shift regularly: a welcome offer can change its wagering requirement, a payment method can be added or dropped, and licensing details can be updated. Reader feedback is one of the ways we catch these changes and keep our comparisons accurate. If something you read doesn't match what you found when you signed up, telling us helps the next reader as much as it helps you.
Before you write in
A few things are worth checking first, since they answer most of the questions we get:
- Read the terms listed beside the offer on the casino's review — minimum deposit, wagering multiplier and time limit are usually stated there
- Check our About Us page if your question is about who writes our reviews or how the site is run
- If you're based outside Ireland or looking for options that operate differently, our Non GamStop Casinos 2026 - Best Online Casinos UK page covers a separate set of sites
- For questions about how we use information you send us, or how the site itself operates, our Terms and Conditions page has the detail
A note on commercial relationships
Some of the casinos featured on Irish Online Casinos pay us a commission if a reader signs up through our links. This never decides where a casino sits on our list or what we say about it in a review — if you write in with a concern about a specific offer, we'll look into it on its merits, not on whether it's a paying partner.
Whatever the reason for getting in touch, keep it simple: an email with the details is all it takes, and we'll take it from there.